Today, I decided to try and play Smite for the first time in several months. I was able to get to the login screen without an update to the game. Curious, I decided to try and log in anyway only to be stuck on a screen that says “Logging in with your credentials.” It sits at this screen for 30 seconds or so and then kicks me back to the login screen. However, I discovered why this was happening.
Updating the Game
It seems that the update to the game is the key to logging in correctly. Since my patcher didn’t update, important files were missing. What I did was close the current session, did a bit of research on Google and then loaded Smite again. Oddly, the patcher decided to update the game this time.
I am under the impression that the lapse in time since I have played had something to do with the patch failing the first time. Once I loaded the game and closed down my Windows Firewall, since it was causing all kinds of hell with Smite, it updated just fine afterwards.
If you can’t access the game after logging in, keep in mind that login servers may be having issues. Before you get too frustrated by not being able to play, it helps to take a look at sites such as Reddit or Hi-rez Studios to see if there are server problems. Normally, I switch to a different game for a few hours before trying to log into a game that is having issues such as these. Recently, EverQuest 2 was having similar problems. After going back to work for a few hours, the developers at Daybreak had the servers up and running with no problems.
Check Your Firewalls
In one instance today, Windows Firewall was blocking several parts of Smite from running. Since I normally don’t have WF running, I went into the search bar of Windows 7, typed in “Windows Firewall,” opened up the program and shut it down. Make sure your firewall is letting Smite work correctly. Sometimes updated information to firewalls or the game can trigger a block as programming may not be recognized. This happens a lot in Norton security products – which is why I stopped using that application.
People are too gung-ho for reinstalling software that isn’t working correctly. While many problems can be solved with a fresh install, the underlying problem could still exist corrupting the game again in the near future. It’s better to find what is causing the problem before installing it again.
Windows updates, game files, bad driver installations and more can cause a game to stop working correctly. It may take a bit of troubleshooting, but finding the heart of the problem can save you frustration in the future as well as help you stabilize the computer system as a whole.
Many things can stop you from logging into Smite. While it’s frustrating, keeping a cool head about the problem can help you solve it without taking irrational measures. Troubleshoot and identify the cause before you put a hammer through your monitor.